Razed Privacy Policy

At Razed, we are committed to protecting your privacy in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino services.

Information We Collect

We collect personal information such as your full name, date of birth, address, email, phone number, and government-issued ID for account registration and identity verification as required by Australian gambling laws. Financial details including payment methods, transaction history, and source of funds are gathered during deposits, withdrawals, and anti-money laundering (AML) compliance. We also collect gaming activity data like betting patterns and session duration, along with technical information such as IP address, device type, and browser details through automated means.

How We Use Your Information

Your information is used to create and manage your account, verify identity, process payments, and provide gaming services in line with the Interactive Gambling Act 2001. We process data to prevent fraud, ensure responsible gambling, and comply with AML and regulatory obligations under Australian law. Additionally, it enables personalized recommendations, customer support, and promotional communications where consent is obtained.

Information Sharing

We share personal information with payment processors, identity verification services, and game providers solely to deliver our services, under strict data protection agreements compliant with the APPs. Disclosure occurs to Australian gambling regulators, law enforcement, or as required by law, such as for AML reporting. We do not sell your data to third parties.

Data Security

We implement robust security measures including encryption of personal and financial data, secure servers, and access controls to protect against unauthorized access. Regular security audits, firewalls, and employee training ensure compliance with Privacy Act standards. In the event of a data breach, we will notify affected individuals and the Office of the Australian Information Commissioner as required by law.

Your Rights

Under the Privacy Act 1988 and APPs, you have the right to access, correct, or request deletion of your personal information held by us, subject to legal exceptions. You may withdraw consent for non-essential processing, restrict data use, or lodge complaints with us or the Office of the Australian Information Commissioner. Requests must be verified, and we respond within 30 days where practicable.

Cookies and Tracking

We use cookies and similar technologies to enhance site functionality, analyze usage, and personalize your experience on our platform. These collect technical data like IP addresses and browsing behavior, with options to manage preferences via cookie settings. Third-party analytics tools may be used in compliance with Australian privacy laws.

Contact Us

For privacy concerns or to exercise your rights, contact our Privacy Officer. We aim to respond promptly to all inquiries.

Email: [email protected]